Launch of the Metro's new website
BCMM launched is new website at the ICT Intelligence Operation Centre at 11.30am today. The website is one of the undertakings that was made during the State of the Metro Address last year and it is part of the Citizen Engagement Platform.
Speaking at the launch the Executive Mayor Councillor Xola Pakati said, â€œIn the State of the Metro last year we promised citizens to be a smart city and this was after our website was hacked. I am very excited that we are now at a point of fulfilling that promise. By this we are improving our communication with our citizens, which also enables citizens to have direct access to the municipality without having the burden of going to Municipal officesâ€.
The launch comes after the hacking of the website in June last year. The security measures in the old website set the City backwards in its efforts to bring better online services to its citizens. The old website had vulnerabilities, no proper security socket layer certificate.
The Municipal ICT Manager, Jongikhaya Stuurman also speaking at the launch said â€œThe website is responsive and adaptive in different platforms including mobile and desktop, which will enable users to navigate easy and be able to get Municipal contact details for reporting service delivery challenges, issues of fraud and be able to buy electricity and pay accounts.â€
Tabita Ngqunge, Communications Representative from Government Communications Information System saidâ€ We commend BCMM for revamping their website as websites are a very important part of the new technology. It is important because it helps towards putting a message across to residents as they are entitled to know everything that government institutions do. It also helps government institutions reach communities and be transparent.â€
The new website is user-friendly with social media links available, it will help residents log faults without having to call, they can also log complaints from the mobile app linked to the websites which has a security certificate available.