Category: FINANCIAL SERVICES

Grade : TASK GRADE 16: R 760 822.06
Total Package: Total Package: R 1 287 943.00 per annum subject to certain conditions
Reference: 117/26


Requirements

• B Com Degree in Accounting


• Valid code B/EB driver’s license


• Computer literate


• National Treasury minimum competence requirements or to be obtained within 18 months from date of appointment


• Six (6) years’ experience of which three (3) years’ experience must be at Management level

Key Performance Areas

• Manages the operational needs of Buffalo City Metropolitan Municipality Customer Relations Management Call Centre


• Serving and communicating with all consumers through an effective first port of contact Call Centre


• Oversees operational management and strategic functions and business operations


• Collaborates and assists the Revenue Management Division with operations as to provide full and continuous networking, communication and assurance of working as associated to billing of consumer base


• Provides pertinent communication, liaison, and interaction and maintains overview and management of Call Centre and Staff Capacity

Core Competence

Organisational awareness    

• Demonstrates an understanding of the municipal and local government processes


• Understands priorities, goals and issues of local government

Communication 

• Produces well-structured reports

Download Publication

Contact:

Enquiries regarding the above posts can be made by contacting the following numbers 043 705 2706/ 2750 or 2729

OPEN PDF FILE TO VIEW FULL ADVERT AND APPLICATION PROCESS

Closing Date: 2026-06-05